PRIVACY POLICY

Last updated: November 6, 2026

This Privacy Policy describes how Cynara (cynara.studio) collects, uses and shares your personal information when you visit or make a purchase from our website. Cynara is a brand operated by Cynarashoes Inc, located at 30 N Gould St Ste 2948, Sheridan, WY 82801, United States ("we", "us", "our").

1. INFORMATION WE COLLECT
- Information you provide: name, email address, phone number, shipping and billing address, and order details when you make a purchase, create an account, subscribe to our newsletter or contact us.
- Payment information: payments are processed by our third-party payment providers (such as PingPong). We do not store your full card number on our servers.
- Device and usage information: IP address, browser type, device type, pages viewed and referring website, collected automatically through cookies and similar technologies.

2. HOW WE USE YOUR INFORMATION
- To process and fulfill your orders, including payment, shipping and order updates
- To provide customer support and respond to your inquiries
- To detect and prevent fraud and keep our website secure
- To improve our website, products and services
- To send marketing emails, only where you have agreed to receive them. You can unsubscribe at any time using the link in any email.

3. SHARING YOUR INFORMATION
We do not sell your personal information. We share it only with service providers who help us run our business, such as:
- Shopify (our e-commerce platform)
- Payment processors (e.g. PingPong)
- Shipping and logistics carriers
- Analytics and advertising providers (e.g. Google)
We may also disclose information when required by law or to protect our rights.

4. COOKIES
We use cookies to keep the website working (e.g. your shopping cart), to remember your preferences and to understand how visitors use our site. You can control cookies through your browser settings.

5. DATA RETENTION
We keep your order information for our records unless and until you ask us to delete it, except where we are required by law to keep it.

6. YOUR RIGHTS
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to object to marketing. Residents of the EEA, UK and California may have additional rights under the GDPR, UK GDPR and CCPA. To make a request, contact us using the details below.

7. INTERNATIONAL TRANSFERS
Your information may be stored and processed outside your country, including in the United States and China. We take reasonable steps to protect your information wherever it is processed.

8. CHILDREN
Our website is not intended for individuals under the age of 16, and we do not knowingly collect their personal information.

9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

10. CONTACT US
Cynarashoes Inc
Address: 30 N Gould St Ste 2948, Sheridan, WY 82801, United States
Email: hello@cynara.studio